An influx of artificial intelligence is helping address this deficiency – but don’t think robots behind the counter stealing jobs (although ANZ’s own Jamie is pretty cool , even if we do say ourselves). Think simpler – it’s likely, particularly in financial services, AI use will appear largely in the form of things like digital assistants , tools to manage personal finances and automated decisions and offers.
"Jobs will be created which do not exist today as work moves up the value chain.”
Indeed, what goes unreported is the kind of skills workplaces will need when the changes wrought […]
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