BOOKS Smart Machines and Service Work: Automation in an Age of Stagnation

BOOKS Smart Machines and Service Work: Automation in an Age of Stagnation

SHAPING THINGS TO COME: A 3-D printer Photo: Bre Pettis/CC “THE robots are coming” is the clarion call from organisations such as the European Central Bank and the World Trade Organisation, as well as in business media generally.

But it also being heeded in the university sector, chiefly in its business schools where the managerial class is incubated.

Hope and fear divide responses to the vista of robots marching over the horizon.Warnings of mass unemployment jostle with tidings of new-job bonanzas in the tech industry.Universal basic income is fantasised for the leisured masses, enjoying their day in the sun on the […]

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