Hotel operators are finding it a challenge to attract skilled, loyal workers to the industry. Photo credit: Getty Images/artisteer The hospitality industry—the people business—has a people problem. The industry continues to struggle with a growing pool of open positions and high turnover as the U.S. unemployment rate hovers around 4 percent. According to experts, this issue could be solved by educating young workers about the opportunities hospitality offers, but fears of automation have complicated the situation for line-level employees.
“I wish I could say I have seen a lot of bright ideas recently, but no one has showed me they […]
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