‘Cruel changes’ ahead as automation comes for employment, Forrester says

'Cruel changes' ahead as automation comes for employment, Forrester says

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By 2030, automation will cut jobs by 29% while contributing as little as 13% to job creation, according to Forrester’s Future of Work report .

Automation will disproportionately impact digital laggards because non-digital workers will be unable to upskill at the rapid pace of change, according to the report. Companies already have a portfolio of intelligent technologies used for automation, though right now the use cases are fragmented and small. Eventually automation will stretch further into new use cases, risks and rewards, according to the report. Designed for 60-second consumption, the CIO Dive newsletter […]

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