Baylee Bowers works on her computer after ordering and paying for her meal using her cellphone at Bartaco in Arlington, Va., on Thursday, Sept. 2, 2021. The restaurant uses an automated app for ordering and payments. Instead of servers they use “food runners” to get orders to tables. Ask for a roast beef sandwich at an Arby’s drive-thru east of Los Angeles and you may be talking to Tori — an artificially intelligent voice assistant that will take your order and send it to the line cooks.
“It doesn’t call sick,” said Amir Siddiqi, whose family installed the AI voice […]