Why hyperautomation will never replace the human touch

Why hyperautomation will never replace the human touch

I recently watched a show featuring Rob Lowe celebrating the best inventions of the 80s – from iconic machines like the Apple Macintosh, Sony Walkman and of course the Nintendo Gameboy. It made me wonder about how much simpler agency life was back in those days. And it made me think, have we made things so complex that we’ve been forced to place so much significance on business automation to solve problems of our own making?

It’s true that we’ve experienced technology evolve faster than ever in the 21st century. From quantum computing, to advances in robotics, voice-control and now […]

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