Will Smart Machines Kill Jobs or Create Better Ones?

An attendant stands next to a CloudMinds Technology Inc. XR-1 commercial humanoid service robot at the World Artificial Intelligence Conference (WAIC) in Shanghai, China, on Thursday, Aug. 29, 2019. The conference runs through Aug. 31. In one vision of the not-too-distant future, robots handle half of all work tasks, leaving legions of humans unemployed and insecure. In another scenario, those same technologies revolutionize rather than reduce opportunities for people, creating jobs that have yet to be imagined. Such are the stakes as a new wave of automation reshapes the workplace, accelerated by the pandemic.

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