Retailers have become distributors of social grants for the state. The Post Office and Postbank have failed to manage the social grants payment system. But the private sector is not an easy fix either.
The failures of the Post Office and then Postbank have led to suggestions that the private sector should play a larger role in the payment of social grants. In this article we show that South Africa’s social grants history reveals the dangers of thinking private companies are the easy answer.
Fintech companies – old and new – are entering the grants payments space with little oversight, many […]
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