As a self-confessed health-food eater, I rarely enter fast-food joints, but nostalgia and the feeling that it’s an obligatory childhood experience saw me bring my daughter to a McDonalds. While the novelty of receiving a toy with your food quickly won her over, what struck me most was the automation.
McDonald’s has always been known for its efficiency, but for many teenagers and young adults, it also functioned as a place to get your first job. They would train you, as you gained not only a paycheque, but experience.
But looking at the company’s new self-serve kiosks, I couldn’t help but […]
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