The past two years have had a profound impact on businesses across multiple verticals, though few would argue that quick service restaurants (QSRs) received the brunt of it. To further complicate matters, QSRs are also grappling with unprecedented labor shortages and increased commodity costs.
Restaurant Business Online (RBO) recently summarized the results of a survey , conducted by the National Restaurant Association. RBO stated that industry-wide "78% of operators said they do not have enough employees to handle all the business available to them. Nearly 40% reported that they were at least 20% below their staffing targets."
One only needs to […]
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