Susannah Knox, a receptionist in New York City for over 30 years, found herself unemployed when her office closed during the pandemic. Despite answering calls from her home, she was eventually laid off and replaced by an automated voice message. Knox felt devastated and questioned whether this was the future of employment for older workers.
Knox is just one of over a million American workers above the age of 60 who lost their jobs during the pandemic. While many furloughed workers were eventually called back, the recall rate for older adults was lower, leaving them feeling left behind.
The rise of […]
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