Previously, Finns’ complaints about the system related mainly to its sluggish bureaucracy. Think waiting in line at the DMV is bad? Try working with a federal agency running 40 programs, each with its own recipient database and payment system. “The administrative burden, it’s too much,” Turunen says. “Somehow this has to be gotten rid of.”
Take those unemployment benefits, for example. If you lose your job in Finland, you’ll receive two types of unemployment: Most of your salary is covered by a union, to which you probably paid dues while employed. (Some 70 percent of Finns are unionized.) Kela will […]
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