Cashiers of the future may actually be taking your order from thousands of miles away. The idea of offshoring might evoke images of assembly lines and electronic manufacturing in other countries, and that obviously still happens . But thanks to artificial intelligence and other tech advancements, we may be entering a new age of digital offshoring. Take, for example, content moderators in India , or Zoom cashiers in the Philippines .
Whizy Kim is a senior reporter with Vox where she wrote about this phenomenon . She joined Amy Scott of “Marketplace” to talk about what the future of digital […]
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