Tax season has arrived, as the Super Bowl recently reminded us: In the first half alone, two commercials encouraged viewers to trust computers to do our taxes, the first from H&R Block with its new partner Watson, and the second from TurboTax with its friendly talking tax bot.
Vasant Dhar (@ProfDhar) is a professor at the Stern School of Business and the Center for Data Science at NYU. He is chief editor of the Big Data journal.
Machines won’t be able to automatically file taxes with the IRS for a few years. But do these commercials signal that robots can come […]
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