AI company reveals its drive-thru chatbot relies on human workers in the Philippines 70% of the time

AI company reveals its drive-thru chatbot relies on human workers in the Philippines 70% of the time

Facepalm: It’s not just office staff at risk of being replaced by AI, even fast food drive-thru workers are facing the unemployment line as machines are increasingly able to perform their jobs – or are they? A firm that provides this sort of technology has revealed that over 70% of its orders are completed by off-site humans.

Presto Automation, which calls itself one of the largest labor automation technology providers in the industry, revealed in an SEC filing that almost three-quarters of its orders are aided by off-site agents working in areas such as the Philippines. Presto previously claimed that […]

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