According to our survey of Canadian firms, e-commerce is one of the most-adopted digital technologies, especially in the trade sector ( Chart 1 ). This reflects retailers’ shift to multichannel selling strategies (e.g., through websites and in stores). Not surprisingly, manufacturing firms find significant value in robotics, the Internet of Things and 3-D printing. Overall, large firms in Canada and around the world are ahead of small firms in adopting digital technologies. And US firms are ahead of Canadian and European firms.
Claims are often heard in the media that new technologies will allow firms to ‘automate away’ many jobs. […]
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