Re-imagining service delivery with a Dynamic Delivery model

Re-imagining service delivery with a Dynamic Delivery model

By Lingraju Sawkar and Kamal Singhani

Enterprises today are in a quandary. More people are working from home now than ever before due to Covid-19, and they need to pivot to new ways of working. At the same time, they need to ensure business continuity as well as continue to pursue their digital transformations .

They depend on IT and business service delivery to drive this, but current models of service delivery do not accommodate a distributed and virtual workforce . To be successful, they need to both drive their digital transformation agenda amidst disruption and make sure they […]

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