The study found that robots aren’t replacing humans at the rate most people think, but people are prone to exaggerate the rate of a robot takeover. Credit: Jaren Wilkey, BYU Photo One might easily think that robots are causing significant disruption in the labor market by replacing human workers, especially when considering examples like chatbots serving as more efficient customer service representatives or computer programs handling package tracking and transportation without human intervention.
According to a study by Eric Dahlin, a sociology professor at Brigham Young University , there is no need to fear an imminent robot takeover of jobs. […]
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