Robotics, artificial intelligence and other technologies of the fourth industrial revolution (4IR) could provide a welcome boost to service delivery and help reduce the ever-escalating costs of running the public service, says Lusanda Raphulu, partner at African law firm Bowmans.
The difficulty of course, would be dealing effectively and sensitively with the fears of trade unions and public servants that job losses could result, she said.
“Just recently, on 9 April 2019, President Cyril Ramaphosa announced the membership of the new 30-person Presidential Commission on the 4IR, which he himself will chair.“The role of the commission is to ‘assist government in […]
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