It’s 2030; Internet technology has become ubiquitous in its place in our society reaching a point where human and machine intelligence is indistinguishable. All but the most important jobs are taken over by artificial intelligence. The world is dominated by two categories of worker, those who automate and those who are automated.
Although this may sound a like a story line from a futuristic drama, the reality is this future may be closer than you think. Call any support line or customer service centre today, and you hear a very simple phone bot. It’s an awful experience burned by repetitive […]