Job seekers stand in line at the employment help center in Miami, Florida. Our stable world of full-time employment and steady occupations is being upended by digital change. Artificial intelligence (AI) and robotics technologies are gradually automating tasks in occupations ranging from factory work and retail checkout to customer service and long-haul trucking. Across retail, transportation, media and education, AI and digital platforms are creating new business models that rely on a very different mix of human and machine labor, and a reimagined blend of in-house and on-demand talent. The embrace of platform strategies in large corporations will further […]
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