The value of automating network operations isn’t in cutting staffing costs.
The meme keeps coming up: As enterprise IT embraces automation, network engineers lose jobs. The basic premise is that automation will allow companies to shed expensive operational expenses in the form of highly-paid networking specialists. The current army of certified engineers will be replaced with less expensive software generalists.
But that’s not the value of automation; automation is about collaboration. It’s most useful at the boundary of two things: two people, two systems, two organizations. When there is some collaborative action required, automation allows information to automatically be passed […]
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