New research from Kore.ai, a leader in applying advanced AI responsibly, reveals that almost a quarter of the U.K. and U.S. workforces are spending half of their working day (three to four hours) on non-productive, manual tasks that could easily be automated.
Mundane tasks like searching or gathering information consume roughly 19% (1.8 hours) of an employee’s day, while there are scores of other areas where advanced AI technology like generative and conversational AI can help improve efficiencies by reducing human effort and enabling better experiences.
But lack of access to such advanced AI technologies is hampering employee productivity, leading to […]
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