getty Just a few months ago, I wrote an article about human and machine partnerships in the workforce. Hosts of companies, from CVS to McDonald’s, were already using AI to enhance their human workforce with superhuman new efficiencies while also delivering premium customer experiences and cost savings.
Fast forward a few months and throw a global pandemic into the mix, and that machine-enhanced human workforce model has transformed from emerging trend to business necessity.
One of the most obvious benefits of employing robot “helpers” is that they cannot get sick, and are therefore able to take over risky jobs that would […]
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