DHL has released the second instalment of its DHL Trend Report ‘Future of Work in Logistics’, which has presented two possible futures – one augmented by technology and one automated by it – and the practical considerations for balancing the implementation of each while leading through change today.
In the report, DHL envisages a future in which some aspects from both the augmented and automated concepts are realised, mostly across the six specific segments of the supply chain: warehousing operations; long-haul transportation; last-mile delivery; back-office operations; customer service; and supply chain planning.
“We know that the digital transformation of logistics is […]
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