The ‘common sense conundrum’ for workplace AI: Which roles will fall to robotics?

The 'common sense conundrum' for workplace AI: Which roles will fall to robotics?

Employers ‘get what they pay for’ when it comes to HR technology AI is big business. Where once robotics was reserved for the futuristic, Elon Musk-types, it’s now a viable tool for all businesses across all sectors. Earlier this month, Air Canada announced its intentions dabble in A I to improve their customer service support, with robotics set to help improve call times in staff centres. And they’re not alone.

According to research from LXT, one third of large organizations spend between $51 million to $100 million on AI – with 70% of business splurging $1 million of their internal […]

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