Sun, Jul 14, 2024 page9 The rise of generative AI and other digital technologies has enabled tech companies to offload tasks from their employees to users
Despite the rapid proliferation of artificial intelligence (AI) chatbots and virtual assistants, finding an answer to a question that a company’s software is not programmed to address can be frustrating. Searching through countless options on price-comparison Web sites for the best insurance policy or airline ticket can be equally exhausting. Yet, we tend to view this “time tax” as the cost of doing business in today’s digitized global economy.
To be sure, we […]
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