Focus Photo for illustration purpose only. – Photo by 123RF SHAH ALAM – The imminent surge of Artificial Intelligence (AI) is poised to revolutionise Malaysia’s job market, with certain sectors bracing for more profound impacts than others.
Among the industries expected to undergo significant transformation are manufacturing, logistics, customer service, and finance.
Speaking to Sinar Daily, Universiti Selangor (Unisel) Head of Communication Department Munirah Ilias said that AI-driven automation is set to replace repetitive tasks in factories, while AI-powered logistics systems will streamline delivery and inventory management."In customer service, the integration of chatbots is projected to handle a larger volume of […]
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