When it comes to artificial intelligence (AI) in the workplace, headlines like, ”Will Robots Take Our Children’s Jobs?” make it easy to get distracted by the fear-factor narrative. It’s not that AI won’t change the employment landscape — according to McKinsey , it will certainly impact the jobs of workers whose roles require them to perform physical activities or operate machinery in a predictable environment. In fact, almost one-fifth of the time spent in U.S. workplaces involves performing such tasks, most commonly in sectors like manufacturing, food service and retail.
So, it’s the frontline workers in these sectors that have […]
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