While the field of artificial intelligence (AI) has been around for some 60 years , it’s now finally a part of our daily lives — including how we work, bank, shop, interact, invest, drive and get insured. The term AI means different things to different people, but at PwC we think about it on a continuum, moving from assisted to augmented and, finally, autonomous intelligence.
Here, I am primarily focusing on assisted intelligence — applications that help us better perform tasks we’re already doing today. This includes things like email filtering, automated processing of insurance claims and customer service chatbots, […]
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