Automation came for the secretarial pool as computer keyboards steadily replaced typewriters in the 1970s and 1980s. Yet today’s administrative assistants deal with email, scanners, webcasts and other types of technology.
That’s an observation from Iba Masood, who has a somewhat unpopular opinion among Americans — that advances in automation might lead to different kinds of jobs, not fewer jobs.
“I think people should be pragmatically viewing the problem,” said Ms. Masood, co-founder and CEO of automated talent acquisition company Tara.AI. She spoke during a Thrival Innovation Festival panel on artificial intelligence ethics and policy at the Kelly Strayhorn Theater in […]
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