Dive Brief:
Employees in highly automated workplaces are more productive and creative, according to a report from cloud computing firm ServiceNow. High levels of automation also allow for "digital workflows," defined as humans both working with machines and also transitioning from repetitive to creative tasks, ServiceNow said. The report is based on a survey of 6,000 global full-time workers, a survey of about 800 U.S.-based IT executives and more than 20 interviews with global business technology leaders.
According to the report, 80% of employees in highly automated organizations said highly automated workflows raise productivity, compared to 59% of those […]
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