Currys is the latest retailer to test the use of customer service robots on the shop floor.
The U.K. and Ireland-based electronics retailer recently partnered with UX Global (UXG), a British digital display specialist to trial a customer assistance robot developed by Shenzhen-based company Pudu Robotics , known as “KettyBot.”
In a recent blog post , UXG touted the “endless” benefits retailers stand to gain from using robotics, including “boosting sales, reducing operational costs, improving efficiency, possibly generating advertising revenue and enhancing the in-store experience.”Ainsley Sykes, head of commercial initiatives and retail design at Currys, said in the blog that the […]
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