By Bernie Cahiles-Magkilat
San Francisco — AI, now a buzzword in the IT world for artificial intelligence, is happening and changing the nature of jobs with machines learning tasks performed by humans because they are more efficient and accurate. While industry leaders conclude that automation is real and replacing human tasks, the same experts were the first to contradict saying such fears have been overstated.
Skeptics in the Philippines IT-business process management (IT-BPM) industry have already judged this sector a sunset because AI is going to displace most of the tasks in the voice sector. Already, the IT-BPM Roadmap 2022 […]
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