Major retailers played down the threat to job in stores from artificial intelligence (AI) and automation on Thursday, Reuters reported . Several global retailers pledged more training to help staff adopt more high-value tasks as machines take over their work.
Retail is one of the largest job creators in developed economies stepping up employment opportunities. Experts predicted automation puts millions of low-skilled jobs in the sector at risk, particularly as the introduction of self-checkouts makes cashiers redundant.
“Technology can liberate people from repetitive tasks,” Barbara Martin Coppola, chief digital officer at Swedish furniture giant IKEA, told Reuters on the sidelines of […]