Retailers play down job threats in stores from AI and automation

Retailers play down job threats in stores from AI and automation

Major retailers played down the threat to job in stores from artificial intelligence (AI) and automation on Thursday, Reuters reported . Several global retailers pledged more training to help staff adopt more high-value tasks as machines take over their work.

Retail is one of the largest job creators in developed economies stepping up employment opportunities. Experts predicted automation puts millions of low-skilled jobs in the sector at risk, particularly as the introduction of self-checkouts makes cashiers redundant.

“Technology can liberate people from repetitive tasks,” Barbara Martin Coppola, chief digital officer at Swedish furniture giant IKEA, told Reuters on the sidelines of […]

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