Robots in social care: the human touch at risk

Robots in social care: the human touch at risk

‘Carebots’ are the mooted solution to the ageing crisis and staff shortages—but empathy and compassion are irreplaceable. The robotic pet Paro (seen here in Japan) is one thing but physical-assistance robots are another (Ned Snowman / shutterstock.com) Can robots feel responsibility and commitment? Can they offer sympathy, compassion and kindness? Can they tell if someone is feeling lonely, sad, fearful or depressed? Can robots be caring? A report commissioned by the European Federation of Public Service Unions (EPSU)— ‘Carebots’ and the care crisis — explores how technology is affecting care homes for the elderly and what it means for […]

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