The McDonald’s on the corner of Third Avenue and 58th Street in New York City doesn’t look all that different from any of the fast-food chain’s other locations across the country. Inside, however, hungry patrons are welcomed not by a cashier waiting to take their order, but by a “Create Your Taste” kiosk – an automated touch-screen system that allows customers to create their own burgers without interacting with another human being.
It’s impossible to say exactly how many jobs have been lost by the deployment of the automated kiosks – McDonald’s has been predictably reluctant to release numbers – […]
Full Post at www.theguardian.com