The evolution of BPO industry

The evolution of BPO industry

Manila Bulletin Business reporter James Loyola, George Yang, and Dianne Gonzalez, A.I. Pros partner. About 20 to 22 million Filipinos depend in the call center and business process outsourcing (BPO) industries. This includes the 5:1 ratio, where one worker needs to support four to five other people in their lives. A total about 4.4 million Filipinos, in Philippines, are employed under the BPO sector, bringing in millions of US dollars into the country.

George Yang, founder and CEO of A.I. Pros, sees the Philippines’ growth is because of the BPO sector. “If you look at the growth of the Philippines […]

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