Technological advances could leave Maryland cashier’s jobless. (Karl Merton Ferron / Baltimore Sun) Lester Watson began ringing up customers some 40 years ago at a five and dime store before he landed a job at Hutzler’s, the longtime Baltimore department store. He wrote up sales tickets by hand at first, calculating how much, with taxes, a customer owed. Later, he punched numbered keys on a cash register that did the math for him.
Now, the 59-year-old cashier works at Graul’s Market in Ruxton, all but teaching a master class in customer service. As he scans product codes into what’s now […]
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