The LoweBot Robot Shows Technology May Be On a (Crushing) Roll (Over Human Employment)

For the last couple years, I have done a fair amount of speaking around the country discussing looming technological and demographic changes that will dramatically alter the workers’ compensation industry. In relation to the impact that automation and robotics eventually will have on the workforce, one of the examples I have discussed was the testing of a customer service robot at a Lowes Home Improvement Store in California.

Well, it appears the testing is over, and Lowes is rolling out 22 “Lo-bots” to 11 San Francisco Bay Area locations . The Lo-Bot is bilingual, and will greet people in the […]

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