The robot work force isn’t coming. It’s already here

The robot work force isn’t coming. It’s already here

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Sprinkles has added kiosks to its bakeries across the country, which allow customers to place their own orders and help manage the company’s surge in online orders.Ashley HaguewoodWhen customers buy a cupcake at a Sprinkles bakery, they no longer line up at a cashier. Instead, they type into a tablet, swipe a credit card and wait for an employee to retrieve an order.The kiosk system — which the cupcake chain began testing during at the beginning of the pandemic — initially allowed social distancing. Now, it helps the Austin, Texas-based company keep […]

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