Opinion survey from Genesys flags manufacturing, retail, telemarketing and data entry positions as most likely to be impacted by AI
SAN FRANCISCO, Aug. 6, 2019 /PRNewswire/ — A new survey finds U.S. workers believe jobs in Manufacturing (43%), Retail/Checkout Clerks (40%), Telemarketers (38%) and in Data Entry (37%) are the most likely to shrink due to the expansion of artificial intelligence (AI). However, two-thirds (67%) of respondents say they are not afraid that AI/bots will replace their own jobs within the next 10 years.
These findings stem from research sponsored by Genesys® ( www.genesys.com ), the global leader in omnichannel […]
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