getty Digital technology evokes mixed feelings—love, hate, fear and anxiety. Ten years ago, Jeopardy champ Ken Jennings captured that ambivalence during his loss to IBM’s Watson with this joke: "I for one welcome our new computer overlords."
As a business leader, you face real challenges emanating from the ever-expanding use of computers, including cybersecurity and privacy. But the case for optimism is strong. Rather than surrendering to digital technology, you are much better off leveraging it, including the capabilities of software robotics. These bots and related systems represent a new class of "digital workers" trained for a wide variety of […]
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