When robots take over retail

The writing is already on the wall. Notice what is happening in the world of shopping, retail, stores, even malls. Let’s take cashiers as an example. Once upon a time, cashiers had to remember various product codes in order to identify the product at checkout. Then along came the scanner and the cashiers’ role transformed into a single gesture, the one that scans the product bar code. At some point someone realized that to do just that, one doesn’t need a dedicated cashier. Instead, we could ask the customers to scan the products at checkout. And thus, the self-checkout […]

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