85% of broker workload ‘immune’ to automation

85% of broker workload ‘immune’ to automation

Just 15 per cent of broker tasks are susceptible to automation, placing brokers on the lower end of the risk spectrum, AlphaBeta has said.

Andrew Charlton, director at the management consulting firm, told The Adviser that 15 per cent of the work brokers currently do is susceptible to automation and that, while automation implies change, “it doesn’t necessarily imply job loss”.

The AlphaBeta report titled The Automation Advantage , released in August, found that machines will "unburden" the average Australian worker of two hours of the “most tedious and manual” tasks a week over the next 15 years.The report, led by […]

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