Walmart’s Future Workforce: Robots and Freelancers

Walmart's Future Workforce: Robots and Freelancers

Over the past few weeks, Walmart executives have sketched a picture of the company’s future that features more self-checkouts and a grocery-delivery business —soon escalating to 100 cities from a pilot program in six cities. Personal shoppers will fill plastic totes with avocados and paper towels from Walmart store shelves, and hand off packages to crowdsourced drivers idling in the parking lot. Assembly will be outsourced, too: Workers on Handy, an online marketplace for home services, will mount televisions and assemble furniture. How technology and globalization are changing what it means to work The Walmart of the future relies […]

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