Shutterstock elenabsl Chinese online retailer JD.com recently launched the first fully automated warehouse, where only four employees are needed to do work that previously required 400. Forty German supermarkets tested using facial recognition technology to serve personalized advertisements to customers waiting in checkout lines. Two hundred ninety companies have committed to ensure 100 percent of their plastic packaging can be reused, recycled or composted by 2025.
As the signals of change above show, retail is changing in complex ways, and the future will look quite different from today. We need to prepare for new challenges — such as job loss […]
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