AI Gets Real in Professional Services

AI Gets Real in Professional Services

Remember when researchers predicted that professional services jobs in industries like insurance, tax and accounting, and finance and legal would soon be replaced by artificial intelligence (AI)? That was in 2013 when AI was just starting to peak on the hype cycle , and headlines like “Your Next Accountant Will Be a Robot” and “The Robots are Coming for Wall Street” were being cooked up daily.

Today, six years into the evolution of AI in professional services, it’s safe to say that the dystopian version of the future has not materialized. In fact, according to the latest data from the […]

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