Outwardly, the McDonalds restaurant just off Highway 101 in Pismo Beach doesn’t look any different from the 1,500 or so others in California.
But when you walk into this one, you immediately encounter a robotic kiosk that allows you to order your hamburger or other fast food on a touch screen, rather than verbally with a human worker at the counter.
Any big policy change, such as increasing the minimum wage, always has negative consequences for somebody.It’s an experiment in automation, or at least mechanization, to reduce operational costs, and not the only one. Never miss a local story. Sign up […]
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