Since every major step forward in process efficiencies, in any industry, entails a moral consideration, it’s no surprise that there may be some hesitation around its adoption in the financial services sector. My colleague, Jason Bell, recently discussed the pressing need for banks to transform into technology companies in his blog, ‘ The opportunity no bank can ignore ‘.
Jason discussed the emphasis often given to the year 2020 as a watershed year, pointing out how close it is. It brings many observations about baking futures into sharp focus, such as this observation from the Accenture article Intelligent Automation in […]
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